1. Introduction
Les Dentistes de la Place Vertu (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with Quebec’s Law 25 and other applicable privacy legislation.
2. Information We Collect
We collect only the information necessary to provide dental care and manage our clinic operations. This may include:
- Full name, date of birth
- Contact details (address, phone number, email)
- Health information (medical history, medications, allergies)
- Insurance and billing information
Information collected via our website, such as IP address or cookies, to enhance your user experience.
3. How We Use Your Information
Your personal information is used for the following purposes:
- Providing safe and effective dental care
- Booking appointments and managing patient records
- Billing and insurance claims
- Complying with legal and regulatory obligations
- Improving our services and clinic operations
4. Consent
By providing your personal information, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
5. Disclosure of Personal Information
We do not share your personal information without your consent, except where required by law. Information may be disclosed to:
- Other healthcare professionals involved in your treatment
- Insurance companies for claim processing
- Legal or regulatory authorities as required
6. Data Security
We employ physical, administrative, and technological safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
7. Access and Correction
You have the right to access your personal data and request correction if it is inaccurate, incomplete, or misleading. To exercise these rights, please contact us using the details below.
8. Data Retention
Your personal information is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that, it is securely deleted or anonymized.
9. Website and Cookies
Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to block cookies, but this may limit some site features.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website. Please review this page periodically to stay informed of how we protect your personal data.
11. Contact Information